点评2： 这个回答可能更符合多数申请人的实际情况： 有成就， 也有失败。

　　19. What pressures did you have in your last job and how did you manage them? 你工作中有什么压力， 你是怎么样应付的?

　　问题分析： 平庸的人往往感受不到压力， 有能力的人往往在工作中遭遇很大的压力， 同时， 他们处理压力的方法也是相当积极有效的。

　　回答示范1： In my current job, most pressure comes from the high sales target. It’s extremely difficult to meet the target because it’s a 30% increase over the sales of last year, and the sales of last year were already quite high. However, I can manage this pressure well because although I can’t meet the sales target, my sales abilities have never been challenged by my boss and others. Six out of seven sales reps can’t meet the target this year and I am actually quite close to it.

　　点评1： 虽然该申请人没有说出具体的应付压力的办法， 但是他告诉面试官他并不受压力所困， 因为自己的能力早已经被公认。这是一个很自信的回答。

　　回答示范2： Well, I have to meet deadlines in my current job. Some projects have a very tight schedule, and even if we do a lot of over time work it’s still hard to meet the deadline. This gives me a lot of pressure. Usually I manage the pressure by communicating honestly with my boss. If he can understand me I feel relaxed.

　　点评2： 非常入情入理的回答。做技术工作的人员通常为了赶项目而熬通宵， 而如果熬通宵也不能如期交付项目的话， 势必会造成心理压力。争取老板的理解， 的确是缓解压力的好办法。

　　回答示范3： There are many emergencies in my current job, you know, customer challenges, unexpected orders. As the customer service officer with the longest experience I am usually put in charge of handling emergencies， you know, like a firefighter. This gives me lots of pressure because I can’t let my boss down. I could handle these pressures well, partly because I’m used to them.

　　点评3： 这是个超级棒的回答， 它变相地告诉面试官， 自己是最资深的客户服务代表， 因此总是被派做“消防队员”， 自然要面临很大压力。而自信， 是对付压力的最好办法。

　　20. Sometimes a work assignment requires frequent travel. How do you feel about the prospect of frequent travel? 有时候工作需要你经常出差， 你怎么看?

　　问题分析： 如果你兴高采烈地说： “哦， 出差是免费旅游的好机会呀!”面试官只能哑然失笑或者苦笑， 因为你太天真了， 对于绝大多数人来说， 出差绝对不是“美差”而是“苦差”。所以， 在这个问题上， 面试官要捕捉的信息点有两个： 第一， 这个家伙成熟了没有?他对于这份职位本身的缺陷有没有心理上的准备?第二， 这个家伙到底会采用什么样的方法， 避免出差损害了自己的身体健康， 并令精神萎靡不振?所以说， 面试官不想听大话和空话， 他要听的是一些实实在在的小措施， 能够让你常出差而不会太辛苦。

　　回答示范1： I traveled a lot in my last job. I traveled almost every week. As far as I know, this job requires travel, but not every week. So it wouldn’t be worse than my last one.

　　点评1： 以事实来回答质疑， 永远是最上策。

　　回答示范2： I am very lucky that I can eat and sleep very well on trips. I’ve never been carsick, and even when sitting on a train I can sleep well. So, I never need to worry about frequent traveling.

　　点评2： 这是个很踏实很中肯的回答。有很多女性在出差的时候神经衰弱， 面有菜色， 凄惨无比， 老板当然希望你能够在出差时吃好、 睡好、 精神好。

　　回答示范3： I don’t worry about frequent travel because my daughter is taken care of by my parents, who are both well-educated scholars. It is not a big deal for them to educate a two-year-old little thing.

　　点评3： 有家庭有小孩的申请人要主动告诉面试官自己是如何处理家庭和工作的关系的。这是一个很博得人好感的回答， 有教授级的老爸老妈来带自己两岁的小家伙， 还有什么后顾之忧呢?

　　21. Most employees and bosses have some disagreements. How did you react to these disagreements in your last job? 很多雇员都和老板有意见相左的时候， 在上一份工作中， 你是如何处理和老板意见不同的情况的?

　　问题分析： 这个问题通常会提给有几年工作经验的申请人。在这个问题上， 面试官希望捕捉的信息点是： 第一， 他是一个有主见的人， 还是一个唯老板之命是从的人?第二， 他是更信任自己的老板， 还是更信任自己?第三， 在真正意见相左的时候， 他是否能够高效地解决问题?

　　回答示范1： My last boss was very democratic. He always listened to our opinions and gave us enough opportunities to defend them. So we never had any trouble communicating with each other when having disagreements.

　　点评1： 这个回答体现了对老板的赞赏。感恩， 是很令人欣赏的一种素质。

　　回答示范2： When I have disagreements with my boss, my first reaction is to double-check my opinions. My boss is an expert and he’s been proven right most of the time. If I do believe I’m right or partially right, I provide my boss with a detailed report listing all facts and numbers to prove my opinion. Because my boss is extremely busy, I need to make the report simple but powerful, to help him make the decision.

　　点评2： 这个回答体现出了该申请人的两个优点： 第一， 在意见不合的情况下， 他首先会信任自己的老板， 检视自己的意见。第二， 他会以事实和详细的数据来支持自己的观点， 帮助工作繁忙的老板做出决策。善哉!

　　四、 Position and Company 关于所申请职位和公司的问题

　　22. Why did you select this company? 你为什么要选择这间公司?

　　回答示范1： Mars is an ideal employer for almost every fresh graduate, partly because the starting salary is very competitive, hehe. But more importantly, Mars is well known for designing career paths for employees. And, I have a personal reason when selecting Mars: my cats love Whiskas (伟嘉猫粮)! My mom is a big fan of cats, so am I, and we’ve been buying Whiskas for our cats “Pipi” and “Lulu” for over five years!

　　点评1： 这个回答体现了该申请人的两个特点： 第一， 他很诚实地告诉面试官， 应届毕业生当然对Mars趋之若鹜; 第二， 他因为爱猫而爱伟嘉猫粮， 再因爱伟嘉猫粮而爱Mars。